Terms of service

Last updated: September 1, 2026

These Terms and Conditions (the “Terms”) govern access to and use of the websites operated by Expert Power Wash LLC, including expertpowerwash.com and pressurewashingskids.com (collectively, the “Sites”), and purchases made from Expert Power Wash LLC online, by telephone, by invoice, or at our retail location. In these Terms, “Expert Power Wash,” “we,” “us,” and “our” mean Expert Power Wash LLC. “Customer,” “you,” and “your” mean the person or entity accessing a Site or purchasing products or services from us.

By accessing a Site, creating an account, submitting an order, accepting an estimate or invoice, paying a deposit, or purchasing products or services from us, you agree to these Terms and to the policies incorporated by reference below. If you purchase on behalf of a company or another person, you represent that you have authority to bind that company or person.

If you do not agree to these Terms, do not use the Sites or purchase from us.

1. Our Business and Contact Information

Expert Power Wash sells pressure-washing, soft-washing, water-fed, pure-water, drone-cleaning, and related commercial equipment, parts, supplies, chemicals, and accessories. We also design, fabricate, assemble, modify, install, test, and sell custom equipment systems, including skids, trailers, vehicle-mounted systems, drone-cleaning systems, and other builds.

Expert Power Wash LLC
13896 S Fir St, Suite B
Oregon City, OR 97045
United States
Phone: 503-403-6185
Email: orders@expertpowerwash.com

“Pressure Washing Skids” is a business or website name used in connection with Expert Power Wash’s custom-build offerings. Unless a separate written agreement identifies another contracting party, purchases made through either Site are transactions with Expert Power Wash LLC.

2. Eligibility and Business Purchases

You must be at least 18 years old and legally able to enter into a binding contract to place an order or approve custom work. Our products and custom systems are primarily intended for commercial and professional use. You are responsible for determining whether a product or system is appropriate for your intended application, location, vehicle, trailer, payload, utilities, chemicals, water supply, operating environment, and level of training.

You may not use our Sites, products, or services for an unlawful purpose or in violation of applicable laws, regulations, codes, permits, manufacturer instructions, or safety requirements.

3. Orders and Acceptance

An order confirmation, estimate, invoice, payment authorization, or deposit receipt acknowledges that we received your request; it does not necessarily mean we have accepted the order or agreed to every requested term. We may accept, reject, place on hold, or cancel an order for legitimate reasons, including product unavailability, pricing or description errors, suspected fraud, payment issues, shipping restrictions, safety or compliance concerns, inability to complete requested work, or orders intended for unauthorized resale.

A sales contract is formed when we accept the order and, as applicable, begin fulfillment, confirm acceptance in writing, or begin custom work. If we cancel an order after receiving payment, we will refund the amount paid for the canceled portion, subject to any lawful deductions expressly authorized by an applicable custom-build agreement or other signed agreement.

We may limit purchase quantities or refuse transactions that appear fraudulent, abusive, unlawful, intended to evade product restrictions, or inconsistent with an authorized distribution program. We will not refuse service on a basis prohibited by law.

4. Prices, Taxes, Quotes, and Payment

Prices, promotions, specifications, and availability may change without notice before an order is accepted. Unless expressly stated otherwise, displayed prices are in U.S. dollars and exclude shipping, freight, delivery, insurance, permits, registration, taxes, duties, brokerage charges, installation, and other charges.

You are responsible for applicable taxes and government charges. If we are required to collect a tax or fee, it will be added to the transaction. Customers claiming an exemption must provide valid documentation before purchase; an exemption will apply only if and to the extent we approve it in accordance with law.

Quotes and estimates expire on the date stated in the document. If no expiration is stated, we may revise or withdraw the quote before acceptance. Unless expressly stated otherwise, an estimate is based on the information available when prepared and may change if the scope, specifications, material costs, freight costs, or customer instructions change.

Payment is due as shown at checkout or in the applicable estimate, invoice, financing document, or written agreement. You authorize us and our payment processors to charge the payment method you provide for authorized amounts. You represent that you are authorized to use that payment method.

Chargebacks are not a substitute for contacting us about a problem. Nothing in this paragraph limits a cardholder’s lawful dispute rights. You agree to contact us promptly and provide a reasonable opportunity to review and address a claimed billing or fulfillment error.

5. Product Information, Availability, and Substitutions

We work to provide accurate descriptions, photographs, dimensions, compatibility information, inventory information, and pricing. Minor differences in color, finish, packaging, branding, component appearance, or manufacturing revision may occur. Screen displays and photographs may not precisely reproduce actual colors or scale.

Manufacturer specifications and product designs may change without notice. Unless a particular brand, model, revision, dimension, or component is expressly made part of an accepted order, we may use a commercially reasonable equivalent component when necessary, provided the substitution does not materially reduce the agreed function or value. For a custom build, substitutions are also governed by the applicable estimate, change order, or build agreement.

Inventory indicators are estimates and do not guarantee availability. Products may be backordered, discontinued, allocated, or unavailable even after an order is submitted. We may contact you to offer a delay, substitution, partial shipment, or cancellation and refund for the affected item.

You are responsible for reviewing product specifications and confirming compatibility before ordering. Recommendations from our staff are based on information you provide and do not replace manufacturer requirements, professional engineering, vehicle payload analysis, code compliance, or jobsite-specific safety planning.

6. Online, Telephone, and In-Store Sales

These Terms apply to purchases made online, by telephone, through an electronic estimate or invoice, and in our store unless a separate signed agreement says otherwise.

For in-store purchases, you must inspect products before leaving when reasonably possible and retain your receipt. For online or shipped purchases, you must inspect the shipment as described in Section 8.

Online pricing and promotions may differ from in-store pricing and may be subject to different availability, fulfillment methods, or promotional conditions. An online promotion does not apply retroactively and cannot be combined with another promotion unless expressly stated.

7. Shipping, Freight, Delivery, and Risk of Loss

Our separate Shipping Policy, available at https://expertpowerwash.com/pages/shipping-policy, is incorporated into these Terms. Product-page notices, checkout terms, accepted estimates, invoices, and written freight instructions also apply.

Shipping and delivery dates are estimates unless we expressly guarantee a date in writing. We will comply with applicable law concerning advertised shipment times, delay notices, consent to delay, and refunds. A carrier’s estimated delivery date is not a guarantee by Expert Power Wash.

You must provide a complete and accurate delivery address, contact information, access details, and any required delivery instructions. You are responsible for charges resulting from incorrect or incomplete information, reconsignment, redelivery, storage, limited access, residential service, liftgate service, inside delivery, appointment delivery, or refusal of a conforming shipment, to the extent permitted by law.

Some products cannot be shipped to certain locations or by certain methods because of size, weight, hazardous-material rules, manufacturer restrictions, carrier restrictions, or law. We may decline or cancel a shipment we cannot lawfully or reasonably complete.

Large or heavy items and custom builds may ship by less-than-truckload or other freight service. Unless otherwise agreed in writing:

Freight delivery is curbside or to the carrier’s customary delivery point.
The customer is responsible for safe access, unloading equipment, labor, and receiving arrangements.
The carrier, not Expert Power Wash, controls routing, appointment scheduling, and actual transit time.
You must not sign a delivery receipt as free of damage before inspecting the shipment and packaging to the extent reasonably possible.

Title and risk of loss pass as provided by applicable law and the agreed shipping terms. Nothing in these Terms eliminates rights or remedies that cannot lawfully be waived, including rights relating to merchandise that is not delivered.

International customers are responsible for arranging transportation from an agreed location within the United States unless we expressly agree otherwise in writing. The customer is the importer of record and is responsible for export or import compliance, customs documentation, duties, taxes, brokerage, inspections, registrations, and foreign-country requirements. We may refuse any transaction or shipment that presents legal, sanctions, safety, fraud, or logistics concerns.

8. Inspection, Shipping Damage, Shortages, and Incorrect Items

Inspect all packages, pallets, equipment, and custom builds promptly upon receipt or pickup.

For visibly damaged freight, photograph the condition before unloading when safe, describe the damage on the carrier’s delivery receipt, retain the packaging, and contact us and the carrier promptly. If the damage is severe, contact us before refusing delivery whenever reasonably possible. Signing a freight receipt without noting visible damage may affect the carrier claim, but it does not waive any right that cannot lawfully be waived.

Report concealed shipping damage, shortages, or incorrect items to us as soon as reasonably possible and within the time stated in our Shipping or Return Policy. Include the order number, photographs, packaging, shipping label, and a description of the issue. Do not discard packaging or repair, alter, install, or operate damaged equipment before receiving instructions if doing so could worsen the damage or impair a claim.

Carrier claim procedures do not reduce any nonwaivable rights you may have against us. We will reasonably assist with a valid carrier claim when we arranged the shipment.

9. Returns, Exchanges, Cancellations, and Refunds

Our separate Return and Refund Policy, available at [INSERT RETURN AND REFUND POLICY URL], is incorporated into these Terms and controls ordinary product-return eligibility, deadlines, condition requirements, exclusions, return authorization, return shipping, restocking charges, exchanges, and refund timing.

Unless required by law or expressly allowed by our Return and Refund Policy or another written agreement:

Products must be unused, uninstalled, complete, and in resalable condition with original packaging to qualify for return.
Shipping, freight, expedited-service charges, special-order costs, and hazardous-material charges are nonrefundable once incurred.
Installed, used, altered, damaged, contaminated, or incomplete products may be ineligible for return.
Special-order, made-to-order, cut-to-length, configured, fabricated, electrical, chemical, clearance, discontinued, and final-sale items may be nonreturnable if identified as such before purchase.
Pump return eligibility may be restricted because installation, chemical exposure, freezing, contamination, improper plumbing, or dry running can cause damage that is not apparent from external inspection.

These limitations do not apply when prohibited by law and do not eliminate remedies for a product that is defective, materially misdescribed, or supplied in breach of an applicable warranty.

Custom-build cancellations and refunds are governed by Section 10 and the applicable estimate, invoice, change order, or signed build agreement, not the ordinary retail return policy.

10. Custom Builds, Fabrication, Installation, and Modification Work

Custom builds require a written estimate, invoice, scope of work, build sheet, change order, or separate agreement (collectively, “Build Documents”). The Build Documents are incorporated into these Terms. If a Build Document conflicts with these Terms concerning the custom project, the signed or later-dated Build Document controls for that project.

10.1 Scope and Customer Approval

The customer is responsible for reviewing and approving the equipment list, layout, dimensions, capacities, performance targets, options, vehicle or trailer information, payload assumptions, and other specifications in the Build Documents. Renderings, mockups, examples, photographs, and prior builds are illustrative unless expressly incorporated as final specifications.

We may rely on measurements, vehicle information, payload information, intended-use descriptions, and other information supplied by the customer or third parties. The customer is responsible for the accuracy and completeness of that information.

10.2 Deposits and Production

Any required deposit, progress payment, final payment, and payment deadline will be stated in the Build Documents. A place in the production schedule is not secured until required approvals and cleared funds are received. Except where prohibited by law or stated otherwise in writing, deposits for custom work may be applied to design time, procurement, fabrication, labor, administrative work, merchant or financing costs, and other project commitments.

10.3 Changes

Changes requested after approval may affect price, layout, compatibility, performance, and completion time. We are not required to perform a change until it is documented and approved. We may require a signed change order and additional payment before proceeding. Oral discussions do not modify an approved scope unless confirmed in writing by an authorized representative of Expert Power Wash.

10.4 Lead Times and Delays

Quoted build dates and lead times are good-faith estimates unless expressly guaranteed in a signed writing. Delays may result from customer changes, late approvals or payments, backorders, carrier delays, component revisions, fabrication issues, testing, safety corrections, labor interruptions, severe weather, disasters, government action, or other circumstances beyond reasonable control. We will communicate material delays and comply with applicable law.

10.5 Components and Substitutions

We may recommend or use functionally comparable components when an identified part is unavailable or revised. We will seek customer approval before a substitution that materially changes the agreed function, price, capacity, or appearance, unless immediate substitution is reasonably necessary to correct a safety issue and approval cannot reasonably be obtained.

10.6 Customer-Supplied Vehicles, Trailers, and Equipment

Before we work on customer-supplied property, the customer must disclose known defects, modifications, liens or ownership restrictions, hazardous conditions, and any information relevant to safe installation. The customer represents that it owns the property or has authority to authorize the work.

We are not responsible for preexisting defects, hidden damage, corrosion, structural weakness, inaccurate manufacturer information, prior modifications, or failures of customer-supplied equipment unless our negligence or willful misconduct causes additional damage. We may stop work if we identify an unsafe or unsuitable condition. Additional diagnostic, corrective, removal, reinforcement, or reinstallation work requires customer authorization and may result in additional charges.

10.7 Payload, Weight, Registration, and Legal Compliance

Water, chemicals, fuel, hoses, tools, operators, cargo, and accessories can add substantial weight. The customer is responsible for selecting and maintaining a vehicle and trailer with adequate payload, axle, tire, hitch, braking, towing, and gross-weight ratings; distributing and securing loads; obtaining inspections, licensing, registration, permits, insurance, and endorsements; and operating the completed system lawfully.

Any weight, balance, runtime, output, reach, flow, pressure, temperature, chemical ratio, or production estimate is based on stated assumptions and may vary with configuration and operating conditions. Unless expressly included in the Build Documents, Expert Power Wash does not provide professional engineering certification, legal compliance certification, or vehicle upfitter certification.

10.8 Testing, Orientation, Acceptance, and Pickup

We may test equipment with water, fuel, oil, air, electrical power, or other appropriate media. Minor test residue or operating time is not evidence that a new custom system was previously used.

The customer must inspect the build at pickup or promptly after delivery and report any claimed nonconformity. Orientation, demonstrations, manuals, or training do not replace the customer’s duty to read and follow all manufacturer instructions and safety warnings.

Final payment must clear before release, pickup, installation completion, or shipment unless the Build Documents state otherwise. A person picking up a build for the customer must be authorized and have suitable transportation, restraints, and load capacity.

10.9 Unclaimed or Delayed Pickup

The customer must pick up or authorize shipment within the period stated in the Build Documents or our written completion notice. If pickup or shipment is delayed, we may charge reasonable storage, handling, insurance, moving, or re-delivery costs after giving notice, to the extent permitted by law. We will handle abandoned or unclaimed property only in accordance with applicable law; nothing in these Terms grants us a right to dispose of customer property contrary to law.

10.10 Cancellation of Custom Work

Because custom work may involve nonrecoverable design time, labor, fabricated materials, special-order components, and lost production capacity, custom orders are not cancelable or refundable except as stated in the Build Documents or required by law. If we approve a cancellation, the customer remains responsible for authorized work performed, nonreturnable or restocking costs, special-order commitments, and other documented project costs, subject to applicable law. Any remaining refundable balance will be returned after those amounts are determined.

11. Installation, Operation, Chemicals, and Safety

Pressure-washing and related equipment may involve high-pressure water, hot surfaces, engines, fuel, batteries, electricity, moving parts, heavy loads, fall hazards, hoses under tension, and corrosive or hazardous chemicals. Misuse can cause serious injury, death, fire, environmental damage, or property damage.

You are responsible for:

Reading and following all labels, safety data sheets, manuals, warnings, maintenance schedules, and manufacturer instructions;
Using trained operators, appropriate personal protective equipment, ventilation, containment, grounding, guards, and safe operating procedures;
Confirming chemical compatibility with pumps, seals, hoses, tanks, fittings, surfaces, drainage systems, and local discharge requirements;
Preventing freezing, dry running, cavitation, overheating, improper bypass operation, overpressure, chemical cross-contamination, and use of contaminated water or fuel;
Proper transport, securement, storage, winterization, maintenance, inspection, and repair; and
Compliance with workplace-safety, environmental, fire, transportation, licensing, permitting, and jobsite rules.

Do not rely on website content or informal support as a substitute for a product manual, safety data sheet, qualified technician, engineer, legal requirement, or jobsite assessment.

12. Warranties and Warranty Service

Many products and components are covered only by the applicable manufacturer’s warranty. Manufacturer warranties are issued and controlled by the manufacturer, not by Expert Power Wash, unless we are expressly identified as the warrantor. Warranty eligibility, duration, exclusions, required maintenance, claim documentation, shipping, inspection, repair, and replacement are determined under the applicable written warranty.

When we provide a separate written workmanship or frame warranty for a custom build, that warranty’s terms, duration, exclusions, and remedies control. Warranty documents should be reviewed before purchase and will be made available as required by law.

We may assist with a manufacturer claim, but assistance does not mean that we have assumed the manufacturer’s obligations or guaranteed claim approval. The manufacturer may require inspection, testing, return of the component, proof of maintenance, or other documentation. Removal, diagnosis, freight, travel, reinstallation, downtime, and related labor are not covered unless the applicable written warranty expressly says they are.

Damage caused by misuse, improper installation by others, freezing, contaminated or inadequate water supply, incompatible chemicals, dry running, corrosion, neglect, unauthorized modification, improper maintenance, ordinary wear, accident, theft, transport, or operation contrary to instructions is not a defect in our workmanship.

EXCEPT FOR AN EXPRESS WRITTEN WARRANTY PROVIDED BY EXPERT POWER WASH OR A MANUFACTURER, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRODUCTS AND SERVICES ARE PROVIDED “AS IS.” ANY DISCLAIMER OR LIMITATION OF IMPLIED WARRANTIES APPLIES ONLY TO THE EXTENT LAWFUL. NOTHING IN THESE TERMS DISCLAIMS AN IMPLIED WARRANTY WHEN FEDERAL OR STATE LAW PROHIBITS THAT DISCLAIMER, INCLUDING WHEN AN APPLICABLE WRITTEN CONSUMER WARRANTY OR SERVICE CONTRACT PREVENTS IT.

13. Technical Information and Customer Support

Technical articles, videos, calculators, recommendations, diagrams, troubleshooting suggestions, and staff communications are provided for general informational purposes based on the facts available at the time. They may not account for every configuration, condition, code, hazard, or manufacturer revision.

You are responsible for verifying critical specifications and stopping operation when equipment behaves unsafely or abnormally. Remote troubleshooting cannot identify every defect or hazard. We may require in-person inspection or referral to the manufacturer or another qualified service provider.

14. Financing and Third-Party Services

Financing, leasing, payment plans, payment processing, shipping, software, and other third-party services are provided under the third party’s own terms and privacy practices. Approval, rates, fees, funding, collection, cancellation, and dispute decisions are made by the third-party provider unless expressly stated otherwise.

We are not the lender and do not guarantee approval or funding. A financing arrangement does not change the customer’s obligations under an accepted order or Build Document unless we agree in writing. Refunds relating to financed purchases may be paid to the financing provider as required by the financing agreement.

15. Accounts and Account Security

If you create an account, you must provide accurate information and safeguard your credentials. You are responsible for activity conducted through your account unless caused by our failure to use legally required security measures. Notify us promptly if you suspect unauthorized access.

We may suspend or terminate an account or Site access for fraud, abuse, security threats, legal violations, or material breach of these Terms.

16. Privacy and Electronic Communications

Our Privacy Policy, available at https://expertpowerwash.com/policies/privacy-policy, explains how we collect, use, disclose, and retain personal information and describes applicable privacy choices. It is incorporated by reference where permitted by law.

When you transact with us, you consent to receive transactional communications electronically, including order confirmations, invoices, estimates, shipping notices, delay notices, warranty communications, and records relating to the transaction. You are responsible for keeping your email address and telephone number current. Marketing communications are governed by applicable law and the choices described in our Privacy Policy; consenting to transactional messages does not require you to consent to marketing.

17. Reviews, Photos, Feedback, and User Content

If you submit a review, photograph, video, question, comment, idea, or other content to us or through a Site, you represent that you have the right to submit it and that it is accurate, lawful, and does not infringe another person’s intellectual-property, privacy, publicity, or other rights.

You grant Expert Power Wash a nonexclusive, worldwide, royalty-free license to host, reproduce, format, and display that content for operating the Sites, responding to you, and promoting our products or services, subject to applicable privacy law and any more specific permission we request. This license does not transfer your ownership of the content. We may decline, moderate, or remove content that violates these Terms, but we are not obligated to monitor all user content.

We will not publicly use identifiable photographs or videos of a customer’s custom build, vehicle, personnel, or confidential business information when a separate written agreement restricts that use.

Unsolicited suggestions are not confidential and may be used without compensation, but this does not authorize us to use material protected by another party’s rights.

18. Intellectual Property

The Sites and their text, graphics, photographs, videos, designs, build imagery, logos, trademarks, downloadable materials, and other content are owned by or licensed to Expert Power Wash and are protected by applicable intellectual-property laws. You may use the Sites for lawful personal or internal business purchasing purposes. You may not copy, scrape, reproduce, publish, sell, reverse engineer, remove proprietary notices from, or commercially exploit Site content without written permission, except as allowed by law.

Manufacturer names, logos, and trademarks belong to their respective owners and are used for identification and compatibility purposes. Their appearance does not imply sponsorship beyond an actual authorized relationship.

19. Prohibited Site Uses

You may not:

Use a Site or its content unlawfully or fraudulently;
Introduce malware, interfere with Site security or operation, or attempt unauthorized access;
Scrape, crawl, harvest, or collect data except through ordinary browsing or with written permission;
Impersonate another person or provide materially false information;
Infringe intellectual-property, privacy, publicity, or other rights;
Harass, threaten, defame, or unlawfully discriminate against others;
Use a Site to distribute spam or unlawful solicitations; or
Circumvent purchase limits, access controls, or security features.

We may restrict Site access for a violation and may cooperate with lawful investigations.

20. Third-Party Links and Tools

The Sites may link to or integrate third-party websites, financing services, payment processors, carriers, scheduling tools, videos, applications, or other resources. Those services are controlled by their providers and may have separate terms and privacy policies. We are not responsible for third-party content or services except to the extent liability cannot lawfully be excluded or the third party is acting as our legal agent for the matter at issue.

21. Disclaimer of Site Availability

We do not guarantee that a Site will always be uninterrupted, secure, current, or error-free. We may maintain, change, suspend, or discontinue Site features. This does not affect an accepted order or accrued customer right except as permitted by the applicable agreement and law.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXPERT POWER WASH AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF USE, DOWNTIME, OR LOSS OF DATA, ARISING FROM THE SITES, A PRODUCT, A SERVICE, OR A CUSTOM BUILD, EVEN IF ADVISED THAT SUCH DAMAGES MAY OCCUR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM A PARTICULAR PRODUCT, SERVICE, OR CUSTOM BUILD WILL NOT EXCEED THE AMOUNT PAID TO EXPERT POWER WASH FOR THE PRODUCT, SERVICE, OR PORTION OF THE BUILD GIVING RISE TO THE CLAIM.

These limitations do not apply to liability that cannot lawfully be limited or excluded. In particular, they do not exclude liability for our willful misconduct, and they do not limit remedies for personal injury involving consumer goods when such a limitation would be unconscionable or otherwise prohibited. An exclusive or limited remedy will not apply if it fails of its essential purpose under applicable law.

23. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Expert Power Wash and its owners, officers, employees, and agents from third-party claims, damages, liabilities, and reasonable costs arising from your unlawful use of a Site; your material breach of these Terms; your unauthorized, unsafe, or unlawful installation, modification, transport, or operation of products or a custom system; or your infringement of another party’s rights.

This section does not require a consumer to indemnify us for our own negligence, willful misconduct, breach of warranty, or violation of law, and it does not eliminate any defense or remedy that cannot lawfully be waived.

24. Events Beyond Reasonable Control

Neither party is responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, fire, flood, severe weather, epidemic, war, terrorism, civil unrest, labor disruption, utility or internet failure, government action, carrier interruption, supply-chain disruption, or manufacturer shortage. This section does not excuse payment already due, and it does not override statutory cancellation, delay-notice, or refund rights.

25. Governing Law and Disputes

These Terms and transactions with Expert Power Wash are governed by the laws of the State of Oregon, without regard to conflict-of-law rules, and by applicable federal law.

Before filing a lawsuit, the parties agree to make a good-faith effort to resolve the dispute by written notice describing the issue and requested resolution. Send notices to the contact information in Section 1. This informal-resolution requirement does not prevent either party from seeking emergency relief, preserving a claim before a limitations period expires, filing an eligible small-claims matter, or exercising a nonwaivable statutory right.

Subject to applicable law and any valid written agreement that states otherwise, judicial proceedings relating to these Terms or a transaction with Expert Power Wash must be brought in a state or federal court with jurisdiction in Clackamas County, Oregon. This venue provision does not apply when consumer-protection law gives the customer a nonwaivable right to proceed elsewhere.

These Terms do not require arbitration and do not waive participation in a class action. Expert Power Wash should obtain advice from Oregon counsel before adding an arbitration provision, jury-trial waiver, class-action waiver, shortened limitations period, or one-sided attorney-fee provision.

26. Relationship of Documents; Entire Agreement

These Terms, the policies incorporated by reference, and any applicable order confirmation, product-page condition, estimate, invoice, change order, warranty, or signed agreement form the agreement between the parties for the transaction.

The order of control is:

A signed agreement or signed change order specific to the transaction;
An accepted estimate, invoice, or order confirmation specific to the transaction;
A product-specific warranty, product-page condition, or written instruction;
The applicable Return and Refund Policy or Shipping Policy; and
These Terms.

A document controls only for the subject it addresses. Customer purchase-order terms, portal terms, or other customer-provided boilerplate do not modify the agreement unless an authorized Expert Power Wash representative expressly accepts those terms in a signed writing.

These documents supersede prior discussions on the same subject. Fraud, intentional misrepresentation, and rights that cannot be waived are not excluded.

27. Severability, No Waiver, and Assignment

If a provision is held unlawful or unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain effective. A failure to enforce a provision is not a waiver.

You may not assign a custom-build agreement or other material obligation without our written consent, except where applicable law permits assignment. We may assign our rights and obligations in connection with a merger, sale, reorganization, or transfer of the relevant business, provided the assignment does not reduce nonwaivable customer rights.

28. Changes to These Terms

We may update these Terms by posting a revised version and changing the “Last updated” date. Changes apply prospectively from the posted effective date. The terms in effect when an order is accepted generally govern that transaction unless the parties agree otherwise or a change is required by law. Continued Site use after an update constitutes acceptance of the updated Terms for future Site use.

29. Contact Us

Questions, notices, or concerns about these Terms may be sent to: