Troubleshooting & Equipment Support
Something not working right on your skid, trailer, or van? You're in the right place. Below are the quick fixes for the problems we hear about most, pulled from our Rig Maintenance Guide and the videos on our YouTube channel. If your issue isn't on the list, send it to the shop with a few photos or a short video and we'll get back to you, usually the same business day.
This page is for equipment purchased from Expert Power Wash. If you bought your gear somewhere else, we'd kindly ask that you reach out to that supplier first; they know the exact setup they sold you. Local and need hands-on help? We service pressure washers at the shop every day.
Something not working on your EPW build?
Send it to the shop with a few photos or a short video of the problem. We look at every request and get back to you by email or phone, usually the same business day.
Quick fixes for the issues we hear about most
Most calls we get come down to a handful of things. Find your symptom, check the first thing on the list, and watch the video if there is one. If that doesn't sort it out, send us the details below.
Nothing matches that yet. Scroll down and tell us what's going on — we'll point you in the right direction.
Send it to the shop
Tell us what's happening and add a few photos or a short video of the problem. The more we can see before we talk, the faster we can get you running.
Thanks for checking with us. This upload form is for equipment purchased from Expert Power Wash. If you're having trouble with a piece of equipment you bought somewhere else, we'd recommend reaching out to that supplier first. They know the exact parts and setup they sold you, so they'll usually get you running faster than we can.
We help a lot of folks who bought gear elsewhere, and we're glad to, but we'd kindly ask that you start with the place you bought it. If they can't get you sorted, give us a call at 503-403-6185 (Monday through Thursday, 8am to 4pm Pacific) and we'll do what we can. Local to Oregon City? We service pressure washers in the shop every day.
Got it. We're on it.
Your request is in the shop's inbox and we've sent a copy to . Someone will get back to you by email or phone, usually the same business day.
If it came in after hours or over the weekend, we'll pick it up first thing when we're back (Monday through Thursday, 8am to 4pm Pacific). Holding up a job right now? Call the shop at 503-403-6185.
