A 12V soft wash pump that hums along but won't move any liquid, or that spits air out the end of the hose, is one of the most common problems we hear about. It came up again recently in a Facebook post: a guy couldn't get his pump to prime no matter what he tried. Before you start pulling fittings apart or ordering a new pump, try the simplest fix first. It doesn't work every time, but it works often enough that it should always be step one.
Why 12V pumps don't prime
Most people hook up a 12V pump and never prime it. Sometimes it primes up on its own and runs fine. Sometimes it doesn't, and sometimes a pump that's been running fine loses prime. It's common after you reinstall mixer parts or hoses, or after a tank runs dry. When the pump head is full of air instead of liquid, it can run without ever pulling solution up out of your tanks and through the mixer.
Check the simple things first
Before you prime, make sure the pump actually has something to pull:
- Every tank has liquid in it. If one of your tanks is empty, the system will pull air.
- Every pickup filter is fully under the liquid. A filter sitting above the bleach, water, or soap pulls air the same way an empty tank does. It's not worth breaking down your whole system over a filter that's floating.
How to prime a 12V soft wash pump
In the video we're showing this on one of our Ultimate Mini skids with a FloJet 6 GPM pump, which is the 12V pump we like best. The pump's inlet is the suction side. On this setup it pulls out of the mixer. The outlet is the side that pushes solution out to your hose reel.
- Disconnect the outlet hose. Pull the fitting off the outlet side of the pump. On the FloJet in the video it's a push-in quick connect, so it comes straight off. Have a bucket or rag ready, because whatever is in the line comes out of that port.
- Run the pump for 5 to 15 seconds. Turn the pump on and watch the outlet port. You want to see liquid pushing out of it. That fully wets the pump and gets it primed.
- Turn it off and reconnect the outlet hose. Push the fitting back on and make sure it's in all the way.
- Run your pump. You'll still have a bunch of air in the line. It takes about 2 to 3 minutes for that air to push all the way out the end of the hose, so give it time before you decide it didn't work.
If the air won't clear
If you've primed the pump, given it a few minutes, and you're still getting air, you have a leak somewhere on the suction side. A leaking fitting on the mixer is a common one. Work back through every fitting between the tanks and the pump, making sure every clamp is tight and every fitting is sealed. Tracking down a leak takes time, but the system won't run right until you find it. If your plumbing is old and brittle, it may be time to replace it, and our Complete Soft Wash Plumbing Kit for 12V Pumps has the fittings and hose between the pump, tanks, and mixer. We cover how all of it fits together in How a Soft Wash Mixing System Actually Works.
Watch out for debris in your tanks
Any time you drill into a tank, you get little chunks of plastic, and those get pulled into the suction line. Vacuum the tank out completely after drilling, before you ever run the pump off it. Every pickup line should have a slotted PVC pickup filter on the end of it, like the one in the bottom of the tank in the video.
Even with a filter, tiny pieces of debris can still make it into the pump. A dirty tank, or one that didn't get fully vacuumed out after drilling, can cause your 12V pump problems too.
When it's the pump
These pumps don't last forever. If you've primed it, checked your fittings, and your tanks are clean, the pump may just be at the end of its life. Bleach is hard on every 12V pump, and our Rig Maintenance Guide covers what to expect and how to get the most life out of one. The habit that matters most is rinsing the pump with clean water after every job, not just at the end of the day. We go into why in 12V Soft Wash Pump Setup: Why Most of Them Die Early.
If you do need a replacement, the FloJet 6 GPM 12V pump is what we run on our builds, and the Plate Mounted FloJet 6 GPM Soft Wash Pump comes pre-wired on an aluminum plate if you want to swap the whole assembly.
Just don't skip the simple stuff. Before you start pulling everything apart, pull the outlet hose and let it prime up.
Parts mentioned
- FloJet 6 GPM 12V soft wash pump
- Plate Mounted FloJet 6 GPM Soft Wash Pump
- FloJet QC hose barb and FloJet slide clips, if a pump fitting is cracked or a clip is missing
- Bleach slotted PVC pickup filter
- Complete Soft Wash Plumbing Kit for 12V Pumps
- All 12V soft wash pumps and parts
Further reading
- 12V Soft Wash Pump Leaking? Snug the Head Screws Before You Replace Anything
- 12V Soft Wash Pump Setup: Why Most of Them Die Early
- How a Soft Wash Mixing System Actually Works
- Pressure Washing Rig Maintenance Guide: Skids, Trailers, and Vans
Pump still won't prime? If you bought your build from us, send it to the shop with a short video of what the pump is doing and we'll get back to you, usually the same business day. We also work on these in the shop every day: 13896 S Fir St Suite B in Oregon City, Monday through Thursday, 8am to 4pm, or call 503-403-6185 (landline, no texts).

